YOUR LMS

Customer Service Training

Type: eLearning

Description

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion of the end-of-training test.

What's Included

  • What is good customer service?
  • Communicating with your customer
  • Handling Customer Complaints
  • Room for improvement
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