Business Administration – Level 2

This programme is about playing an important support role within a business. Administrators handle the day-to-day tasks in an office, including organising people and resources, typing, filing, reception work.

The job roles for those working towards this qualification include

  • Administrator
  • Office Junior
  • Receptionist
  • Junior Medical or legal secretary

This level includes understanding your role within the organisation, using equipment, using IT for emails, word processing, or storing information, using the telephone, providing customer service, booking travel, diary management, etc.

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